Paratha House Ramaiah Street 144 Paratha House Old Airport Road
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
7.2
Location
9.0
Service
7.4
Dining
7.8
Guest reviews
6.0/10
based on 5 reviews
7.9
7.9/10 based on 476 reviews
Matthew
United States of America,
March
2025
5.6/10
My stay at Sterlings Mac Hotel was quite enjoyable, thanks to its modern facilities and supportive staff. The location is very convenient and felt secure. However, I did face a bit of inconvenience with the breakfast service and the pricing of food options was a bit high for my taste.
Rooms
9.0
The rooms were nice and clean. I appreciated the comfortable beds and the well-stocked mini-bar. The cable TV offered a good variety of channels, which kept me entertained.
Service
8.0
The service was generally friendly and helpful. The front desk staff were cooperative, although there were moments when communication seemed off. Still, Paresh, who attended to us during meals, was particularly attentive.
Location
9.0
The hotel's location is perfect. Being close to Indira Nagar made dining and shopping easy, and I felt quite safe while exploring the area. It was also convenient for my medical visits nearby.
Dining
7.0
The dining options were extensive with live counters during breakfast and dinner. I enjoyed the variety of food, especially the masala tea and snacks. However, the food prices were higher than I would expect from other five-star hotels.
Facilities
8.0
The hotel offered great facilities including airport transportation. I found the daily shuttle service to be punctual and accommodating. However, some areas seemed to need maintenance, particularly the terrace.
Nick
United States of America,
March
2025
5.8/10
My stay at Sterling's Mac Hotel was quite enjoyable thanks to its excellent location near Manipal Hospital and fantastic breakfast offerings. The staff were friendly and professional, especially Murali who managed the restaurant so well. However, I did find the room size to be a bit small and the bathroom not up to par in terms of maintenance. Overall, I'd recommend this place for its convenience and great dining experience.
Rooms
7.0
The rooms were a bit small and the bathrooms could use better upkeep, though they were equipped with essentials like a kettle and a fridge.
Service
9.0
The service was attentive and the staff were genuinely helpful, making my stay feel very welcoming.
Location
10.0
The hotel's location is fantastic, just a short walk from Manipal Hospital, which was perfect for my visit.
Dining
10.0
Breakfast was a highlight with a lavish spread, and Murali made it an even better experience with his hospitality.
Facilities
8.0
The hotel offers standard facilities like room service and housekeeping which were satisfactory during my stay.
R.
United States of America,
January
2025
6.0/10
My stay at Sterlings Mac Hotel was a mix of positives and negatives. The location is excellent, seated right opposite the Leela Palace, which is convenient for my corporate visits. However, I found the ambiance a bit dark and the overall maintenance of the rooms is lacking.
Rooms
6.0
The rooms were spacious and clean but felt outdated, needing maintenance. I was pleased with the size, as it comfortably fits a family, but the bathroom could use some improvements.
Service
6.0
The front desk staff were welcoming and prompt with requests, which I appreciated. However, my experience was dampened by a few rude interactions that left me feeling unwelcome at times.
Location
8.0
The hotel is excellently located near Manipal Hospital, making it easy for business trips. It's ideally situated for anyone needing access to the city's corporate centers.
Dining
6.0
While the breakfast buffet was fantastic with a good variety, I found the in-room dining options to be underwhelming and bland. It was a missed opportunity for a hotel of this caliber.
Facilities
7.0
I liked the ample facilities, including a well-maintained spa and transport arrangements, but some amenities were not as functional as they should be.
Howard
United States of America,
December
2024
6.4/10
I had a really good stay at Sterlings Mac Hotel, especially considering its proximity to Manipal Hospital, which was perfect for my mom's surgery. The food was absolutely fantastic – the variety blew me away! However, I did notice some room issues, like inconsistent communication about housekeeping and a couple of worn-out facilities. Overall, the warm service made my experience worthwhile.
Rooms
8.0
The rooms were neat and clean, but I noticed some areas looked jaded and could use a refresh. Communication about room setup could improve.
Service
9.0
The staff were super polite and offered personal attention, which made all the difference during my stay.
Location
10.0
The location was perfect for my needs, being close to the hospital and accessible to local dining and shopping spots.
Dining
9.0
Dining was really good, with a variety of tasty Indian and Western food options that exceeded my expectations.
Facilities
8.0
Facilities were decent with good housekeeping, but some areas could use maintenance and more attention.
Kevin
United States of America,
October
2024
6.6/10
My stay at Sterling Mac Hotel was a mixed bag. I appreciated the ideal location close to major offices and hospitals, but the service and amenities left much to be desired. The staff's attitude varied, impacting my experience, and while some aspects like breakfast were enjoyable, others, including the spa services, did not meet expectations.
Rooms
6.0
The rooms were small and could be cleaner. Some days, the technology needed fixing.
Service
5.0
Service was hit or miss. While some staff were friendly, others lacked hospitality and responsiveness.
Location
8.0
The hotel is centrally located. It made commuting to nearby offices very convenient.
Dining
7.0
Breakfast was decent with good options. However, the dinner menu lacked variety, as I had the same dishes throughout my stay.
Facilities
5.0
The spa service was below average. I found the environment cold and uninviting.
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